Understand the county revenue gap
Use the analysis as context for reviewing your own revenue streams, collection performance, and rollout priorities.
County Revenue Management System (ICRMS)
Strengthen billing, payment reconciliation and revenue oversight
Explore county revenue collection workflows, from billing and payment references to reconciliation and reporting. Request an ICRMS evaluation tailored to your county.
Start with your operational priorities
County revenue teams need traceable bills, receipts and exceptions across revenue streams. Start with the county’s approved charges, collection procedures and reporting responsibilities.
1
Disconnected registers make it difficult to reconcile bills and receipts.
2
Unidentified payments and reversals need controlled resolution.
3
Revenue targets must be evaluated alongside comparable collection evidence.
Snapshot
A useful evaluation
Scope
Identify the workflows and roles that matter
Demo
Use representative transactions and exceptions
Plan
Agree requirements, dependencies and acceptance
Workflows to explore in your demonstration
We will match the discussion to your organization. Confirm demonstrated capabilities, configuration needs and external dependencies in the proposal.
Revenue billing
Map revenue streams, customer references, approved charges, adjustments and responsible officers.
Payment reconciliation
Review payment allocation, settlement checks, duplicate handling and reversal workflows across agreed channels.
Field collection
Discuss field devices, receipt verification, access permissions and the required connectivity or downtime procedures.
Oversight and reporting
Agree daily reconciliation, exception queues and management reporting with the finance team.
ICRMS standards review
Use the CRA Standards and Guidelines on ICRMS, Gazette Notice 12835 of 9 September 2025, as a source for requirements review. Confirm current applicability and any subsequent instruments.
Implementation planning
Define migration checks, officer training, support arrangements and acceptance evidence for a phased rollout.
Define success before rollout
Clearer responsibilities
Agree who prepares, reviews and approves each operational step.
Traceable exceptions
Include incomplete, disputed and reversed transactions in the evaluation.
Measurable acceptance
Use your baseline and agreed test cases to assess the implementation.
Operational readiness
Confirm officer training, support contacts and fallback procedures before live collections.
Questions before you decide
Which 2025 ICRMS instrument should we review?
Distinguish the Treasury’s June 2025 draft-regulation consultation from the CRA Standards and Guidelines published in Gazette Notice 12835 on 9 September 2025. Confirm applicable requirements and later amendments with the responsible county advisers.
Is a revenue increase guaranteed?
No. Results depend on the revenue base, targets, implementation, staffing and operating conditions. Agree a comparable baseline and measure collection, reconciliation and service outcomes.
How should we evaluate the system?
Bring representative transactions, exception cases and reporting requirements to the demo. Ask for evidence against each requirement and agree acceptance criteria before procurement.
How should we prepare existing revenue records for migration?
Identify billing registers, outstanding balances and payment references to bring into the system. Agree data ownership, cleanup and reconciliation checks, then validate a sample import before approving the opening balances.
Connect Water Billing to Revenue Planning
If water-related collections are part of your scope, map the handoff between billing records, payment reconciliation, and service follow-up. Confirm the responsibilities of the county and relevant service provider during discovery.
Explore solutions for water and environment departmentsBuild an Informed Revenue-System Brief
Review the ICRMS regulations guide
Use the guide and referenced sources to prepare questions for your revenue-system evaluation.
Evaluating County revenue management system
Evaluate an integrated county revenue management system (ICRMS) against the billing, collection and reconciliation work your county actually performs. Compare a complete transaction trail, not just a payment screen.
What to review in your demonstration
- Create a bill using the county's approved revenue schedule and an identifiable payer account.
- Match a payment reference to the bill, then review unmatched, reversed and duplicate payments.
- Trace receipts, adjustments and approvals through to a revenue report with clear user responsibilities.
What should a county revenue collection system cover?
Scope the revenue streams, billing rules, payment channels, receipting, reconciliation, exception handling and reports together. Confirm demonstrated workflows and implementation dependencies in the proposal.
Does a county revenue system replace IFMIS?
Define the county operational workflows and the required relationship with national financial processes. Agree interfaces, responsibilities and approvals; do not assume that a new revenue system replaces IFMIS.
How is ICRMS pricing scoped?
Share your county, revenue streams, users, collection locations, payment channels and migration requirements. Request a proposal that separates implementation, support and any external integration dependencies.
ROI Calculator
Calculate what this module could mean for your county
Run the full CountyERP Revenue Impact Calculator to estimate annual value across revenue, licensing, health, HR, and procurement.
Discuss your requirements with CountyERP
Share your organization, product interests and rollout priorities for a tailored walkthrough or proposal.